Cashless

CASHLESS

This year 51st State is going cashless.  We have made this decision after careful consideration, as we believe it will keep our fans and staff as safe as possible during this current climate.  In addition, this will improve the speed of service, reduce queues and enable the event to run as smoothly as possible.

How It works

Topping up

FAQs

Your wristband will act as your wallet. You’ll load up your wristband with funds, and pay for everything by tapping your wristband. You’ll spend less time in queues, less time worrying about cash, less time concerned with fraud and theft, and most importantly, more time enjoying the event!

You will receive your wristband when you arrive at the event.

To load funds onto your wristband, visit www.51ststatefestival.com and navigate to Cashless before the festival. You will be sent a QR code as your voucher. When you get to the festival you will be guided to the topup station right after the search tent, the credit you purchased online will be scanned and transferred to your wristband at the top up point at the gate.

To load funds onto your wristband, visit one of the top-up points onsite.

Simply tap your wristband at any of the outlets at the venue to pay for your order and the amount due will be deducted.

No, cashless will be the only payment method for this event.

You can request a balance check when you make a transaction or at a top-up point.

If your wristband is lost or stolen, you can get a replacement. However, please keep in mind that your wristband is similar to cash. This means we can issue a new wristband, but your credit will be lost.

No, your credit is not transferable.

You can claim back any unused funds online up to the value of £100 per wristband. To cash out, visit www.51ststatefestival.com, sign in or register for an account, and select ‘Cash Out’. If you didn’t register your wristband before the festival, you will be asked to link your wristband and provide card details to complete the cashout. You can link a maximum of 5 wristbands to the same account. Cashout will open at 10am on Monday 9th August and close 10pm Thursday 13th August 2021.

The wristband is only valid during the event.

The wristband will still be accepted should you have funds on it. However, you are welcome to collect another wristband free of charge at the entrance to the festival. Your wristband is water-resistant.

We strongly advise topping up your wristband in advance to avoid queuing on site

An activation fee of £1.75 will be charged on 1st top up per wristband. Refund applications for any remaining credit opens 9 Aug - 10pm 13 Aug. All refund applications are subject to a 50p charge to cover banking admin costs. Unredeemed credit outside these times is non-refundable.

If you have further questions, ask any of the cashless staff at the festival. If you require further information, send an email to support@51ststatesfestival.zendesk.com.

Covid-19 - update  for 51st State Festival



COVID-19 UPDATE FOR 51ST STATE FESTIVAL – PLEASE READ!  
We have been working hard to ensure that the 2021 event goes ahead in the safest way possible for all our customers, staff, artists and surrounding community.
After publishing the initial communication in regards to COVID 19 conditions of entry, we have spent the past 24 hours in conversation with the local authorities and Public Health Office, and have reached a compromise.

Please read the important update below in regards to 51st State Festival 2021:

**LOCAL AUTHORITIES HAVE NOW UPDATED THEIR GUIDANCE AND THE BELOW IS NOW ONLY A RECOMMENDATION AND NOT A CONDITION OF ENTRY!**

We strongly recommend that you take a NHS Lateral Flow Test 24 hours before the event and only attend if the result is negative.

You can get a free NHS Lateral Flow Test delivered to your home:
www.gov.uk/order-coronavirus-rapid-lateral-flow-tests

Alternatively, you may be able to collect tests to then do at home: https://maps.test-and-trace.nhs.uk  
*PLEASE NOTE THIS IS NOT A MANDATORY CONDITION OF ENTRY & ONLY A RECOMMENDATION!*

If you are feeling unwell, experiencing any Covid symptoms, test positive for Covid 19 or you have been advised to self-isolate by NHS Test & Trace, please do not attend the event.  
Whilst you are at the event, if you become symptomatic, you should avoid contact with others, speak to medical personnel onsite for further assessment. You may be given a face covering and asked to go home and follow guidelines regarding isolating and obtaining a PCR test.

If you would like to discuss this further, please email info@51ststatefestival.com  
Thank you for your co-operation in keeping yourself & everyone attending 51st State safe x  

2020 ticket purchasers

All tickets purchased for 2020 will be valid for the 2021 event.  

Location


51st State Festival 2021 takes place at Trent Park in North London, a short walk away from Cockfosters tube station (Piccadilly Line).

Park Address:
Trent Park
Cockfosters Road
Enfield
Greater London
EN4 OJY
We’re extremely pleased to be bringing 51st State Festival to the beautiful. green surroundings of North London’s Trent Park. Trent Park has a very special feel, with a taste of the countryside just 20 minutes North of King’s Cross on the Piccadilly Line. Our goal is to respect the park and the local residents at all times.
We ask all customers to show the local area and residents the same respect by arriving and leaving the event quietly and politely, leaving any litter in the bins provided or taking it with you when you depart.

Travel Information


• Tube

The exit for the festival is Cockfosters Station. Please note this is the ONLY exit for the festival. Any festival attendees attempting to get off at Oakwood Station will be asked to re-board the train at Oakwood and alight at Cockfosters. The route from Oakwood Station to the festival is a private road and will be closed off to any pedestrians and cars.
 

Please make sure your Oyster Cards are topped up for your return journey ahead of arriving at the festival to avoid congestion at Cockfosters station at the end of the day.

• Taxis / Lifts

There will be a taxi rank for collections, this will be sign-posted on the day of the event.
Please be aware that there are strict road closures in operation in the surrounding areas which only allow access to local residents. Traffic enforcement will be in full operation on the day and cars will be towed!

• Bus

There are plenty of buses that can get you to the event.

Please plan your journey with TFL: https://tfl.gov.uk/plan-a-journey

• Cars

We advise everyone to use public transport as there is no suitable parking available anywhere near the festival except for the pre-paid car park which is limited in spaces and is a 20 minutes walk to the festival site.

• Leaving the event  

We host 51st State Festival in a beautiful tranquil surrounding that is located in a residential area. Please be respectful to our neighbours to ensure we do not impact our lovely residents and we get to return to our home.

There is a road closure on Cockfosters Road for egress with clear signage directing attendees to the tube, taxi pick-up location and the car park.

There is a queuing system for everyone to get into Cockfosters Station to get home and this will be managed by our events team along with TFL. Everyone will get on the tube however we will be holding people outside so we allow a safe and efficient boarding of the tubes on the platform. Security and the event team will be advising attendees of any information along the egress route.  

Is there car parking?


We advise everyone to use public transport as there is no suitable parking available anywhere near the festival except for the pre-paid car park which is limited in spaces and is a 20 minutes walk to the festival site. There is limited car parking tickets available via our website here: https://www.51ststatefestival.com/blogs/tickets

The car park is located at Bramley Road Sports Ground entrance is on Chase side London N14 4PE
Car parking tickets are only available to purchase in advance of the event and will not be available on the day.
Please be aware that there are strict road closures in operation in the surrounding areas which only allow access to local residents. Traffic enforcement will be in full operation on the day and cars will be towed!

We strongly recommend unless you have purchased your car park tickets in advance that you travel via public transport.

I did not receive my e-ticket?


If you have not received your ticket, please contact our ticket company on the details below and they will be happy to assist. www.ticketline.co.uk/info/customer-services

Can I cancel or return my ticket?


Please note that all tickets are non-refundable and non-exchangeable.

What is the age limit for entry?

To enter 51st State Festival you must be aged 18 or over. Everyone must present a valid ID when they arrive. The only accepted forms of ID is a valid, in date, Passport, Driving License or Home Office approved proof of age card that clearly displays the PASS hologram.

The 51st State Bars will operate a Challenge 25 system – if you look under 25, you will be asked to provide a valid photo ID proving you are 18 or over. Please take it as a compliment and if you’re lucky enough to look under 25, make sure you bring your photo ID with you.

Is there re-entry on the day

There is a strict no re-entry policy on the day. Doors are open from 11 am – 10 pm and last entry is strictly at 6 pm for all ticket holders.

VIP Ticket Holders


VIP ticket holders will also enter the festival site via their own exclusive entrance. The much-improved VIP area will include a bigger bar, many more toilets, beds, benches & table service. VIP tickets include separate fast track entry, bespoke VIP area with premium food & drink selections, posh toilets.
Bars

There will be more bars, spread evenly across the entire site. Each of the bars will have a larger serving area and all bars will not accept cash, contactless and standard chip and pin cards. They will only accept wristbands.

Prohibited Items

Please expect a thorough and strict search as this is a condition of entry especially in these times of heightened security. Bags will also be searched thoroughly Pressurised gas canisters and legal highs are strictly prohibited on site. Anyone found with these items will have them confiscated and may be refused entry. Anything that could cause harm is strictly prohibited. A second search in the presence of the police will result from the discovery of any prohibited items. You cannot bring any liquids into the venue, this includes eye drops & nose sprays, perfume, water bottles etc. 

However you are allowed to bring SUN CREAM UNDER 50ML and this must be sprayed on your person on entry and also HAND SANITISER, this also must be used on your person on entry. You are allowed to bring prescribed medication on site when accompanied by a doctor’s note or valid medical certificate. Your cooperation with this is appreciated and it is to ensure that everyone attending 51st State Festival has a safe and enjoyable day.

 

Can I bring my own food & drink?


You cannot bring any food or drink into the festival. There are fully licensed bars on-site and a selection of street food concessions catering to a variety of tastes!

Will there be cash machines?

No as the event is cashless.

Applying for disabled access PA/carer tickets


We provide a free ticket for a personal assistant to special access ticket holders who would be unable to attend or whose experience would be greatly impaired without their presence.
Please follow the steps below to apply.
The deadline for applications is Monday 26th July 2021. We cannot accept applications submitted after this time.

Please let us know in advance when you apply if you require the help of more than 1 PA/Carer for your time at the event. We cannot provide Carer tickets on the day!
APPLICATION PROCESS:
Purchase a festival ticket from this website.

Please email info@51ststatefestival.com to request your free assistant ticket. You will need to quote the ticket reference number of the ticket you purchased and attach a copy of your qualifying document, We will respond to your request within 7 working days.

HOW TO QUALIFY FOR A FREE TICKET:
Automatic Eligibility
A photocopy/scan of one of the following documents (dated within the past 12 months if DLA or Attendance Allowance) submitted with a valid festival ticket reference number:
Frontpage of DLA or PIP letter (no specific rate required)
Frontpage of Attendance Allowance letter (no specific rate required)
Evidence that registered severely sight impaired (blind)
Medical professional’s letter
The Access Card or equivalent
Statement (with the option to send alternative evidence)

We recognise that the evidence above is not definitive. If you do not have any of the above evidence but wish to apply for a free carer’s ticket, we ask that you email us stating why you require one. Your application will be judged on a case-by-case basis by our Access Officer.

I'm a member of the press, how do I apply for press accreditation?


Please email 51stState@themessage.love

How do I get in touch with 51st State Festival?


Please email info@51ststatefestival.com - adding "51ST STATE" in the subject line.

Due to the high volume of emails we receive, please expect a delayed response. We will respond as soon as possible.
Permissions
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