FAQs

Location


51st State Festival 2016 takes place at Trent Park in North London, a short walk away from Cockfosters tube station (Piccadilly Line).
Park Address:
Trent Park
Cockfosters Road
Enfield
Greater London
EN4 0PS
We’re extremely pleased to be bringing 51st State Festival to the beautiful. green surroundings of North London’s Trent Park. Trent Park has a very special feel, with a taste of the countryside just 20 minutes North of King’s Cross on the Piccadilly Line. Our goal is to respect the park and the local residents at all times.
We ask all customers to show the local area and residents the same respect by arriving and leaving the event quietly and politely, leaving any litter in the bins provided or taking it with you when you depart.

Travel Information

Trent Park is easy to reach on the tube. For the latest travel updates please use the TFL Journey Planner before you depart on the day:
https://tfl.gov.uk/plan-a-journey/
Travel by Tube
Cockfosters Station (Piccadilly Line)
The nearest tube station to the festival entrance is Cockfosters Station (Piccadilly Line). Trent Park is less than 5 minutes walk away, follow signs for 51st State Festival.
Please note the route from Oakwood Tube Station is a private road that the public will not be able to use. For this reason, all festival goers should get to the festival via Cockfosters tube station.
Please make sure your Oyster Cards are topped-up for your return journey ahead of arriving at the festival, to avoid congestion at the station at the end of the day.

Is there car parking?

Car parking tickets will be available as soon as we go on sale.
These will be available to General and VIP Ticketholders.


I did not receive my e-ticket?


After purchasing tickets, your e-tickets are automatically emailed to the e-mail address you provided when you bought them.
Please check your spam and junk inboxes if you can’t see the e-ticket in your main inbox.
If you still can’t find it, you can login and download your e-ticket again on the Resident Advisor Order History Page here:
http://www.residentadvisor.net/shop/history
If you still can’t locate your e-ticket this way, or need other ticket support, please contact the Resident Advisor ticket support team here:
http://www.residentadvisor.net/contact.aspx?e=8

Can I cancel or return my ticket?


Please note that all tickets are non refundable and non exchangeable.


What is the age limit for entry? 


To enter 51st State Festival you must be aged 18 or over. Everyone must present a valid ID when they arrive. The only accepted forms of ID are a valid, in date, Passport, Driving
License or Home Office approved proof of age card that clearly displays the PASS hologram.
The 51st State Bars will operate a Challenge 25 system – if you look under 25, you will be asked to provide valid photo ID proving you are 18 or over. Please take it as a compliment and if you’re lucky enough to look under 25, make sure you bring your photo ID with you.

Is there re-entry on the day?


There is a strict no re-entry policy on the day. Doors are open from 11am – 10pm and last entry is strictly at 6pm for all ticket holders.


VIP Ticketholders 


VIP Ticketholders will also enter the festival site via their own exclusive entrance. The much improved VIP area will include a bigger bar, many more toilets, beds, benches & table service. VIP tickets include separate fast track entry, bespoke VIP area with premium food & drink selections, posh toilets and a dedicated line up.



Bars


There will be no drink tokens system for the bars. There will be more bars, spread evenly across the entire site. Each of the bars will have a larger serving area and all bars will accept cash, contactless and standard chip and pin cards.
There will also be free water fountains throughout the site.



Prohibited Items


Please note that you cannot bring pressurised gas canisters into the venue. You will be asked to surrender any canisters or be refused entry. You cannot bring any liquids into the venue, this includes eye drops & nose sprays.
You are allowed to bring prescribed medication on site when accompanied by a doctor’s note or valid medical certificate.



Strobe lighting & effects warning 


Please be aware that strobe lighting and smoke effects will be used at this event and that prolonged exposure to loud music can damage your hearing.


Can I bring my own food & drink? 


You cannot bring any food or drink into the festival. There are fully licensed bars on site and a selection of street food concessions catering to a variety of tastes!



Will there be cash machines? 


There will be cash machines on site however to avoid queues, we recommend bringing all the cash you expect to need for the day with you when you arrive. Cards will be accepted at some of the event bars.



Applying for disabled access PA / carer tickets 


We provide a free ticket for a personal assistant to special access ticket holders who would be unable to attend or whose experience would be greatly impaired without their presence.
Please follow the steps below to apply.
The deadline for applications is Monday 31st July 2017. We cannot accept applications submitted after this time.
Please let us know in advance when you apply if you require the help of more than 1 PA/Carer for your time at the event. We cannot provide Carer tickets on the day!
APPLICATION PROCESS:
Purchase a festival ticket from this website or direct from Resident Advisor
Please email info@51ststatefestival.com to request your free assistant ticket. You will need to quote the ticket reference number of the ticket you purchased and attach a copy of your qualifying document
We will respond to your request within 7 working days
HOW TO QUALIFY FOR A FREE TICKET:
Automatic Eligibility
A photocopy/scan of one of the following documents (dated within the past 12 months if DLA or Attendance Allowance) submitted with a valid festival ticket reference number:
Front page of DLA or PIP letter (no specific rate required)
Front page of Attendance Allowance letter (no specific rate required)
Evidence that registered severely sight impaired (blind)
Medical professional’s letter
The Access Card or equivalent
Statement (with option to send alternative evidence)
We recognise that the evidence above is not definitive. If you do not have any of the above evidence but wish to apply for a free carer’s ticket, we ask that you email us stating why you require one. Your application will be judged on a case-by-case basis by our Access Officer.


I'm a member of the press, how do I apply for press accreditation? 



How do I get in touch with 51st State Festival? 


Please email info@51ststatefestival.com - adding "51ST STATE" in the subject line.
Due to the high volume of emails we receive, please expect a delayed response. We will respond as soon as possible.